Bambika Tickets Logo BAMBIKA TICKETS
Last Updated: December 10, 2025

1. Acceptance of Terms

By accessing and using Bambika Tickets ("the Platform"), you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Ticket Purchases

2.1. All ticket purchases are final and non-refundable unless otherwise specified by the event organizer or required by law.

2.2. Tickets are subject to availability and may be subject to purchase limits.

2.3. We reserve the right to cancel tickets if we reasonably believe they were obtained fraudulently.

Important Notice

Tickets purchased through our platform are for personal use only. Reselling tickets for commercial purposes without authorization may result in cancellation without refund.

3. Payments and Fees

3.1. All prices are in Kenyan Shillings (KES) and include applicable taxes unless otherwise stated.

3.2. We accept M-Pesa payments and other payment methods as indicated on the platform.

3.3. Service fees may apply and are non-refundable.

3.4. Payment processing is handled by secure third-party providers, and we do not store your payment details.

4. Event Cancellations and Changes

4.1. If an event is cancelled, we will notify you and provide information about refunds or exchanges.

4.2. If an event is rescheduled, your ticket will typically be valid for the new date.

4.3. We are not responsible for events cancelled or rescheduled by organizers.

5. User Accounts

5.1. You are responsible for maintaining the confidentiality of your account information.

5.2. You must be at least 18 years old to create an account and purchase tickets.

5.3. We reserve the right to suspend or terminate accounts that violate these terms.

6. Prohibited Activities

You agree not to:

  • Use the platform for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated means to purchase tickets
  • Resell tickets in violation of event terms
  • Provide false or misleading information

7. Privacy and Data Protection

7.1. We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws.

7.2. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

8. Intellectual Property

8.1. All content on the platform, including logos, text, and graphics, is owned by Bambika Tickets or our licensors.

8.2. You may not use our intellectual property without prior written permission.

9. Limitation of Liability

9.1. To the maximum extent permitted by law, Bambika Tickets shall not be liable for any indirect, incidental, or consequential damages.

9.2. Our total liability shall not exceed the total cost of tickets purchased.

9.3. We are not responsible for the quality, safety, or conduct of events organized by third parties.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kenya.

12. Contact Information

For questions about these Terms and Conditions, please contact us:

Customer Support

Email: legal@bambikatickets.co.ke

Phone: (+254) 795895464

Address: Bambika Tickets, Nairobi, Kenya

Need Help?

If you have any questions about these terms or need assistance with your tickets, please don't hesitate to contact our support team. We're here to help!