Frequently asked questions

Quick answers about tickets, events, and contributions.

• How do I get my ticket after payment?

  You receive a confirmation email with a QR code. Show it at the gate from your phone or a printout.

• Can I transfer or resell my ticket?

  Transfers depend on the event organiser’s policy. Check the event page or contact support before the event date.

• How do contributions work?

  You choose an amount on the campaign page. Funds go to the verified beneficiary account according to the organiser’s payout schedule.

• What payment methods do you support?

  M-Pesa, cards, and bank transfer where enabled. Available options appear at checkout.